Our Strengths
Sirius BPO Services is keen to sign new Partner arrangements with potential partners. Sirius emphasizes its strengths as an off-shore partner in the following areas :
Considerably Larger Skilled Workforce
Ability to ramp-up the existing workforce in a short time
Adaptability of the Workforce to new Assignments
Strategic location in India and
Lower Operational Costs
Sirius also emphasizes on its Quality of Delivery, Consistency in maintaining the Quality and highly efficient operations with defined process documents
Our Problems
Where Sirius BPO Services is lagging or considered to be weak is in the area of direct front ending to the clients because of lack of presence across USA. Sirius BPO Services even if it establishes an On-shore office in some part of the United States, it will still have practical difficulties to meet the clients spread across united states on various domains. Sirius BPO Services strongly believes that a face-to-face interaction with clients on regular intervals raises the comfort level and their confidence on us.
A Likely Solution
So Sirius has strategically decided to enter into partner agreements with deserving and yearning partners. Sirius will only deliver its services through the well-knit Partner Network. The probable partners will have sound knowledge in their respective domains and have good client communication strategies. This Partnership program is designed to mutually complement and leverage the positive sides of Sirius BPO Services and the Local or Regional partner and win more clients and businesses mutually
Portfolios of the Partner and Sirius
The On-shore Partner will be responsible to Coordinate and nurture the relationship with the client and give them a front-end comfort factor while trying to improve the volume of business. The Onshore Partner will not be required to intervene in day-to-day time-consuming operations. The Onshore partner will be responsible for the following activities :
Business generation activity
Signing Work orders and Contracts
Invoicing and Payment Collections
Transition of new projects and Resolve any client issues that may arise
Train the clients wherever necessary on the Software and Tools of Sirius
Sirius as the Off-shore Partner will be in the back end and will be empowering the Onshore Partner to complete the execution cycle. Sirius and its Account heads will be involved in the day-to-day production activities and the responsibilities in a broad spectrum are listed below :
Finding out probable clients and passing on the leads to the Partner
Maintaining centralized of repository of information and disseminating to
the clients on request
Upon signing new Contracts by the Partner, Designing and Overseeing
the Transition process offshore
Work force mobilization based on the Projects and Training them to the
requirement
Delivering Work in the client acceptable quality as per the Service Level
Agreement
Sending out monthly Work completion report to Partner and facilitate
Invoicing
Outcome of this Partnership - A Win-Win Equation
While sharing the work involved in a complete project cycle both the offshore and onshore partners are able to work together on their respective "Core Competence Areas" and moreover facilitate the client towards a Comfortable, Smoother ON and OFF shoring experience to get Quality Work at Competitive rates. This in turn helps our Client to bring efficiency into their operations by way of focusing themselves into their "Core Competence Areas" and stay ahead of their own Competitors.
A Case study on "Medical Transcription Partner"
For example a probable Transcription partner could be a Transcription Service Vendor in the business of Medical Transcription Services :
This Transcription service provider might have limitations on the access
to the clients on a wide geography, so perhaps doing business on a strictly local basis.
On a local level the provider may not have access to software tools,
which will turn out to be a costly affair for small volume businesses
Because the provider is not fully equipped with the latest technology
software tools, he may not be providing the value added services that
the competition gives.
This provider might have limited resources in terms of Manpower and
scaling up manpower in a short duration is a Herculean task.
It is conceived to be further more difficult when the local transcription
staff switch jobs and Leave creating turbulence in the work flow
Hence the growth rate for this Provider is restricted through so many
limiting factors beyond his control, though he is capable of winning new
businesses
When this Transcription partner signs up with Sirius BPO Services, a geographical area of operation will be allocated. This could be a state as ALABAMA or a few states based on the distances to be covered and the available time of the partner.The Partners business name will be propagated via the www.siriuscorporation.com site and will also be submitted to all the search engines. Necessary facelift of any existing sites of the partner will be given or new sites for the partner will be developed and hosted.
Sirius BPO services has developed various tools to monitor the flow of a dictation from the moment it is being uploaded by the clinic staff thro various processes. The Transcription partner will have access to all the tools of Sirius BPO services to enhance the existing services they are providing to the client. The Partner will have administrative controls to decide and allocate jobs to specific staff, on-shore or offshore. This allocation can be done manually on a daily basis or on a automated basis without manual intervention.
Now this partner has access to the enormous human resource of Sirius BPO services and can stay worry free on offering Transcription Help and on whether the transcript would be completed in time or not. Sirius BPO services will have various levels of Quality audits to ensure the quality of output to be consistently up to the mark. Using this partnership, this partner will be relieved of the daily day-to-day worries of mundane production activity, and will be energized to do marketing and client meetings to bring more business into this Transcription partnership.
All the business being brought into the partnership will remain on the partner's business name and Sirius BPO Services empowers the Partnership by doing the production activity from behind. Sirius will be happy to sign businesses with Transcription Partners through which it can deliver its services in a sustained, long term arrangements.
Sirius BPO Services shall also run marketing campaigns for the partner as e-mail campaigns, Google Ad-words campaign, Tele-calling and other lead generation activities.
Focus of Sirius
Sirius BPO Services grows by enabling more and more good partners and nurturing the relationships with the existing partners. Sirius will continue to discover and develop new businesses that could be executed through the Partner network and will develop literature to share with the partners, and dedicated teams to handle transition and execution. Sirius BPO will also put sustained effort to design and innovate new marketing strategies to bring more and new business into the Partnership program.
Interested to Explore further?
Sirius looks forward to hear from Potential Partners and our representatives are keen to talk to you over phone and in person. Our representatives could fix up a date to meet up and further discuss and explore the vast opportunities. Also if you wish offline communication drop your interest mail to
support@siriuscorporation.com
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